Registration Update
Internet Exchange License Key Change Request
From time to time it may be necessary to move your Internet Exchange installation from one machine to another. This sometimes can involve a change in the host or domain names (FQDN) of the machine. The Internet Exchange licensing system is in part based upon this unique name given to the gateway machine. Because of this, when the machine name is changed, a new license key will be required.
When a second license key is provided, this will technically enable you to effectively run two copies of the Internet Exchange software on separate machines concurrently, which is a violation of the license agreement. IMA is happy to provide whatever replacement keys are required for our customers provided that the following condition has been met:
The customer acknowledges that they are aware of the terms of the license agreement, and will only run one copy of the product at a time (see below).
To apply for your new Internet Exchange License Key, please perform the following steps:
Fill out the form below requesting the new license key. We need to know your Serial Number, the old FQDN and the new FQDN. Upon receipt of this form, we will immediately issue a temporary key based upon the new FQDN.
Fill out and return to IMA the License Acknowledgement form, which indicates your acceptance of the terms of the license. Once this form is received by return postal mail, a permanent key based upon the new domain name will automatically be issued and returned.
Please take some time to fill out the information below so that we may issue you a correct key.
CONTACT INFORMATION
LICENSE INFORMATION
Current FQDN
New FQDN