Tech Support

Internet Exchange Frequently Asked Questions

Internet Exchange Messaging Server
License Manager FAQ

Overview
After installing the Internet Exchange Messaging Server, a license certificate containing license information is required in order to activate the software.  License certificates need to be requested from an authorized license manager (either IMA or who you purchased Internet Exchange from).  After registration, a certificate containing information on the licensed modules is issued.   This certificate is needed to identify and validate the user when installing the license key.

License Types
There are three types of licenses for Internet Exchange: Evaluation, Interim, and Permanent.  Each of these license types are described below.

Evaluation Licenses
These are time-limited licenses (normally 30-days) and are used with the freely available evaluation copies of Internet Exchange.  Once a registration form is received from the customer, the authorized license manager generates this license and provides it to the end use customer.

Interim Licenses
These licenses are also time limited, except that an interimlicense can be updated to a permanent license at a later date.   These licenses are used for serialized or purchased copies of Internet Exchange.

Permanent Licenses
These licenses are permanent licenses and never have to be renewed.  Permanent licenses are usually provided to holders of Interim licenses after the Internet Exchange software has been purchased.  They are applied only to serialized copies of the software.  The permanent license is generated only be any authorized license manager (IMA).

Module Types
The Internet Exchange Messaging Server can be configured to include up to four different types of individually licensed modules.    They are the Internet Exchange MTA, the Internet Exchange Message Store, the Internet Exchange cc:Mail Connector Module, and the Internet Exchange Lotus Notes Connector Module.

The license certificate used to enable the Internet Exchange software contains embedded license keys for any or all of the above modules.

Running The License Manager
Internet Exchange licenses are installed/updated via the License Update pages provided by the Web Administration Interface.  To install/update licenses, look for the Internet Exchange icon in the Programs menu.  Click on the Apache Web Server (or you may run any Web server on your machine) to start the Web-based administration utilities.   Then run your Web browser and type the name of your host in the URL field.   If the machine running the Web-based Administration Tools is named cuenca.ima.com for instance, type cuenca.ima.com in the URL field.  The authentication page for the main Web Administration Interface will appear.   Enter the user name and the corresponding password in the pop-up dialog box and then click on the OK button.

The next page will contain an entry allowing you to select the License Manager, where licenses may be updated or installed.

For complete details on this interface and procedures, please refer to Chapter 5 of the Messaging Server Administrator's Guide.


Additional Documentation
Further information related to the License Manager can found in the following documents: