Tech Support

Internet Exchange Frequently Asked Questions

Internet Exchange Distribution List Manager
Automatic Mailing List Unsubscription

Introduction
The Internet Exchange Distribution List Manager handles unsubscription requests by automatically removing the member from the mailing list, upon receipt of a formal request by email.  If first checks to see if the sender is a registered member of the mailing list.   If not, the DL Manager logs an error indicating that the sender is not a member of the requested mailing list.   If the DL Manager verifies that the sender is a registered list member, the sender is automatically removed from that list.

Unsubscription Procedure
In order to unsubscribe from an Internet Exchange Distribution List, the subscriber sends a simple message to the list owner address.   By convention, the list owner is list-request@domain.com where list@domain.com is the mailing list submission address.  The subscriber sends a message to this address, with a Subject specified as unsubscribe.

If the distribution list is an open list, the Distribution List Manage will automatically remove the user from the requested list, after first confirming the subscription.