Tech Support

Internet Exchange Frequently Asked Questions

Internet Exchange Messaging Server
cc:Mail Connector Module FAQ

Overview
The Internet Exchange Messaging Server cc:Mail Connector Module (only available for the Enterprise Version) is a plug-in module that connects cc:Mail environments to the Internet.  Using this module, cc:Mail users can send and receive messages to and from the Internet, communicate with other local channels, and provide a rich migration path for moving cc:Mail users to open Internet messaging standards.   As a plug-in module, the cc:Mail Connector is able to make full use of all the features offered by the Internet Exchange Enterprise Messaging Server, including:

• Anti-Virus Support
• Anti-Spam Support
• Batch SMTP Tunneling
• LDAP Based Directory Service
• ESMTP Support
• Unlimited Scalability

For additional information on the cc:Mail Connector, please see the Internet Exchange cc:Mail Connector Module data sheet and the Internet Exchange cc:Mail Connector Administrator's Guide.

Additional Documentation
Further information related to the Internet Exchange cc:Mail Connector Module can be found in the following documents:

• Retaining text items as attachment in cc:Mail,
  Post Office News: Internet Exchange News, July, 2001
• Internet Exchange Messaging Server 5 offers cc:Mail users worry-free migration,
  Cover Story: Internet Exchange News, May, 2001
• Updating The Lotus VIM Library for Internet Exchange,
  This Month's Tip: Internet Exchange News, September, 2000

Questions and Answers

1. I want to change the address of the default bounce sender address from MAILER-DAEMON@host.domain.com to otheruser@domain.com.   How do I accomplish this task?

2. When CCIN runs, it does process one message at a time BUT it only processes messages that are not PRIORITY ZERO.   What must I do?

1. I want to change the address of the default bounce sender address from MAILER-DAEMON@host.domain.com to otheruser@domain.com.   How do I accomplish this task?

Go to the cc:Mail/Options section of the Web Administration tools and make the change for the Bounce Sender box.

2. When CCIN runs, it does process one message at a time BUT it only processes messages that are not PRIORITY ZERO.   What must I do?

1. Shutdown CCIN
2. Shutdown MQRouter
3. Delete MESG.BTR in the QUEUE\CCIN Directory
4. Delete all *.CCMAIL files in 01-10 MQ Directory
5. Restart MQRouter
6. Restart CCIN

After MQRouter is restarted, check the IEMTA.INI file and see if the problem QID messages are picked up by MQRouter.  If not, this means that there is a problem with MQRouter in fetching messages from the Message Queue.