Password recovery

If you have forgotten your mailbox password, you can use this password recovery tool to generate a new password.

First of all, please enter your email address ( e.g. user@company.com ) for verification. If you haven't setup the questions and answers pair before, you are not allowed to use this program to generate a new password. You will need to contact your system administrator for assistance.

In the next step, you need to provide the correct answers of two questions to verify your identity. If you have defined the external email before, the system will generate a new password on behalf of you and send the new password to this external email address. Otherwise, you are allowed to define a new password online.