The password management tool allows you to regenerate a new password of your mailbox if you have forgotten your original password. You need to select one of the pre-set questions and give an answer to it and define your own secret question and answer pair. In addition, you can define an optional external email address such that the new password will be sent to this email address.
These two questions and answers serve as the secondary password of your mailbox. If you forget your original password, you can click the Forget password link on the LOGIN page. You need to submit your email address and provide the correct answers of these two questions to verify your identity. If you have defined the external email address here, the system will generate a new password on behalf of you and send the new password to this external email address. Otherwise, you are allowed to define a new password online.
Note: Try to define a question and answer which is not easy to guess by someone else.