SEARCHING FOR A SHARED ACCOUNT
This page allows you to search for a particular shared account registered in the Message Store. To search, do the following:

  1. Enter values for the following fields:

    • Shared Name
      This refers to the shared account name (e.g. engineering) set as the registered name when the shared account was created.

    • Mail
      This refers to the unique email address (e.g. engineering@ima.com) that identifies the mailbox shared by more than one user. This email address was assigned and created with the shared mailbox.

  2. Click the Submit button to initiate the search. If the Message Store finds a shared account profile with values matching the ones entered in this page, the "Shared Account Listing" page displaying the shared account you searched for will appear. Otherwise, if the shared account you are searching for does not exist in the Message Store, the "Shared Account Listing" page will contain a message saying NoShared Account.

NOTE: If you wish to view all the shared accounts available in the Message Store, you may use wildcards (asterisk *).