INCREASING OR DECREASING THE CC:MAIL CONNECTOR RUNNING INTERVAL
The cc:Mail Connector consist of two components—CCIN and CCOUT. CCIN imports messages from the Internet Exchange Messaging Server message queue into the cc:Mail environment, while CCOUT exports messages from cc:Mail environment to the Internet Exchange Messaging Server.

Both CCIN and CCOUT regularly checks for new messages available in their respective queue. You can modify the polling interval, in minutes, to increase or decrease the checking frequency. The default value is 5. In a busy site, you may consider to decrease the value to 1 to avoid mail backlog.

To decrease or increase the value of the cc:Mail connector running interval, do the following:

  1. Specify the polling interval in the CCIN/CCOUT field.
  2. Click the Save button.